WARRANTY INFORMATION

We guarantee all the work we do and the products we use. We guarantee we will exceed your expectations, or we will continue the job until we have. 
As a client of ours, you will be provided with my direct number. If you ever have a problem or concern, please don't hesitate to call me. As the owner of Elegant Landscaping, I am not out of the picture like most lawn care companies.
I work in the field every day with my crew, ensuring customers needs are met and our standards are upheld. 
With that said, you can take comfort in knowing that as a client of Elegant Landscaping, your treated as a valuable client, not just a number. If for any reason you are not satisfied, or simply feel that we can improve in a particular area, please don't hesitate to inform us. We value our customers feedback and want complete satisfaction. Anytime you would like to raise a concern, feel free to complete our "Customer Experience" survey by clicking the survey link under the "Online Services" tab at top of page, or call our office line.
 
PLANT MATERIAL:
THIS WARRANTY IS LIMITED TO THE REPLACEMENT OF MATERIALS.
1. ELEGANT LANDSCAPING WILL PROVIDE A ONE YEAR WARRANTY ON ALL TREES AND SHRUBS FOR A PERIOD OF ONE YEAR FROM THE DATE OF INSTALLATION, UNLESS OTHERWISE STATED ON PROPOSAL.  Warranty will include material only. 
2. AZALEAS, RHODODENDRONS, ARBORVIDAE, HOLLY AND ROSES ARE WARRANTED UNTIL OCTOBER 1st OF THE YEAR INSTALLED UNLESS OTHERWISE STATED IN THE PROPOSAL FOR SERVICES.  
3. TURF SEEDING, OVERSEEDING, SLIT SEEDING, HYDROSEEDING, SOD, GROUND- COVERS, PERENNIALS, AND PLANT MATERIAL PLANTED IN ABOVE GROUND CONTAINERS, ARE EXCLUDED FROM THIS WARRANTY.  HOWEVER, ALL TYPES OF TURF SEEDING ON LOTS WITH PROPERLY FUNCTIONING UNDERGROUND IRRIGATION SYSTEMS WILL BE COVERED BY A ONE YEAR GROWTH WARRANTY PROVIDING THE PROBLEM WAS NOT CAUSED BY ONE OF THE EXCLUSIONS BELOW.
LIMITATIONS
-WE DO NOT GUARANTEE THE PLANT FROM DRYING OUT.  IT IS THE CUSTOMERS RESPONSIBILITY TO ADEQUATELY WATER THE NEW INSTALLATION AT THE RECOMMENDED INTERVALS.  NEGLECT FROM THE OWNER (I.E. IMPROPER WATERING (TOO MUCH OR NOT ENOUGH)  OR FERTILIZING), INSECT/ PEST DAMAGE, DISEASE, AND DAMAGE CAUSED BY MOTHER NATURE WILL VOID THE WARRANTY ON THE PLANT. 
PROPER WATERING, PEST CONTROL MANAGEMENT AND PROTECTION FROM THE WEATHER ARE CRUCIAL IN PROLONGING THE LIFE OF YOUR PLANTS, MAINTAINING ITS BEAUTY, AND PRESERVING THE WARRANTY.
-THIS WARRANTY ALLOWS FOR THE REPLACEMENT OF PLANTINGS 1X.  REPLACEMENTS ARE NOT WARRANTED. 
-THIS WARRANTY CANNOT BE TRANSFERRED
-THERE WILL BE NO CASH REFUNDS
-WARRANTIES AUTOMATICALLY BECOME VOID ON ALL PAST DUE ACCOUNTS. 
-THIS WARRANTY EXCLUDES CERTAIN TREES AND SHRUBS.  ANY EXCLUSIONS WILL BE NOTED ON CUSTOMERS PROPOSAL.
 
ELEGANT LANDSCAPING ENSURES YOUR PLANTS ARE OF THE HIGHEST QUALITY AND UP TO INDUSTRY STANDARDS AT THE TIME OF INSTALLATION. 
IF  YOU NEED ADVICE ON CARING FOR YOUR NEW PLANTS, PLEASE FEEL FREE TO CONTACT US ANYTIME.  WE WOULD BE HAPPY TO ASSIST. 

HARDSCAPING:
THIS WARRANTY IS LIMITED TO THE REPLACEMENT OF MATERIALS.
ELEGANT LANDSCAPING GUARANTEES WORKMANSHIP ON ALL HARDSCAPE SERVICES FOR A PERIOD OF (1)ONE YEAR.  ANY MANUFACTURER WARRANTIES ON PRODUCTS WILL BE PASSED ON TO PROPERTY OWNER.  DAMAGE CAUSED BY NATURAL SETTLING, MOTHER NATURE, UNDERGROUND SPRINGS, OR MECHANICAL DAMAGE SHALL BE EXCLUDED FROM THIS WARRANTY.   THIS WARRANTY APPLIES TO ALL HARDSCAPES INSTALLED BY ELEGANT LANDSCAPING UNLESS OTHERWISE STATED IN THE PROPOSAL.
 
LANDSCAPE LIGHTING
ALL MATERIALS ARE GUARANTEED UNDER THE MANUFACTURER WARRANTY.  ELEGANT LANDSCAPING WORKMANSHIP IS GUARANTEED FOR 12 MONTHS FROM INSTALLATION.  LIGHT BULBS AND REGULAR MAINTENANCE ITEMS ARE EXCLUDED FROM THIS WARRANTY.  SOME MANUFACTURERS REQUIRE ROUTINE SERVICE TO LIGHTING SYSTEMS TO KEEP WARRANTY ACTIVE.
 
WATER FEATURE WARRANTY
ALL MATERIALS ARE GUARANTEED UNDER THE MANUFACTURER WARRANTY. ELEGANT LANDSCAPING WORKMANSHIP IS GUARANTEED FOR 12 MONTHS FROM INSTALLATION, CONTINGENT UPON PROPER SYSTEM MAINTENANCE, START UP AND WINTERIZATION.
 
SUBCONTRACTOR WARRANTY
ALL MATERIALS AND LABOR ARE GUARANTEED BY THE SUBCONTRACTOR UNDER THE SUBCONTRACTOR WARRANTY FOR THE SERVICES PROVIDED.  CLIENT WILL BE INFORMED OF ALL SUCH WARRANTIES PRIOR TO WORK BEING PERFORMED.